Manager of Artistic Operations

Schedule: Full Time
Primarily on-site work, based in Des Moines, IA
Salary range: $45,000 – $60,000

Position Summary

The Manager of Artistic Operations is a detail oriented individual who is equally skilled at juggling multiple timelines and schedules while building strong relationships in- and outside of the organization.  He/She/They oversee the operations of BDM’s campus and work to ensure customer and partner satisfaction in all endeavors.  The Manager of Artistic Operations plays a primary role in creating a welcoming, helpful, and professional atmosphere for BDM patrons, employees, presenters, partners, and visitors, both in-person and virtually. Core responsibilities include oversight of the campus calendar of events and programs and coordination with community partners.  The position serves as the primary point of contact for theaters and venues, tour locations, attendees,  visitors, partners, and outside vendors, supporting communications, scheduling, and troubleshooting.

Primary Roles

  • Serve as the point person for day-to-day office management and operations for visitors, staff, and volunteers.

  • Work with building management on topics such as security, emergency evacuations, and suite maintenance

  • Nurture relationships with venues and touring partners

  • Establish protocols, timelines, communications, and reconciliations related to ticket sales, including season tickets

  • Accountability for touring logistics, including site requirements, contracts, dancer and staff needs

  • Integrate with Marketing, Artistic, and Education departments to ensure consistent messaging, accurate communications, and seamless delivery of programming.

  • Build and and maintain systems that provide studio access for BDM partner programs

  • Internal coordination

    • Attend weekly staff meetings, pro-actively participating and collaborating with colleagues and giving updates/reports 

    • Take a leadership role in facilitating new partnerships, procedures, and systems

    • Interact with all BDM staff on a regular basis to maintain up-to-date knowledge of BDM’s activities and programs to facilitate seamless support for operational success

Required Experience and Skills

  • Bachelor’s Degree or professional experience equivalent 

  • Demonstrated proficiency with a minimum of two years of hands-on experience in effectively managing creating and sustaining operational systems

  • Strong computer skills, including Google Suite

  • Excellent writing, communication, and attention to detail.

  • Demonstrated ability to manage multiple priorities and tasks in a high-performance culture

  • Impeccable judgment and ability to hold confidential matters in confidence

  • Strong interpersonal skills, including the ability to balance professionalism and warmth while maintaining a sense of humor

  • Comfortable working independently as part of a team

  • Values alignment with Ballet Des Moines’ mission

Work Environment

Travel as required; may occasionally travel to sites that are not wheelchair accessible. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. May require walking primarily on a level surface for long periods throughout the day. The employee frequently is required to reach with hands and arms and talk and hear. Must have visual acuity to read and draft reports, memos, letters, etc. Specific vision abilities required by this job include vision adequate for the incumbent to perform the responsibilities and functions of the job efficiently. Must be able to speak and communicate clearly. The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Applications and Inquiries

Please submit a letter and resume to blaire@balletdesmoines.org.